Account Manager
Company Description
Business Show Media Ltd is a leading company that organises some of the largest business events worldwide. Our focus is on supporting SMEs and startups by providing them with the services and products necessary for their success. We currently run multiple shows, including The Business Show, Going Global Live, The B2B Marketing Expo, Sales Innovation Expo California, Working From Home Live, Retrain Expo, The Sustainability Show, and The Future Working Show. We are expanding rapidly and are located in central Bristol.
Role Description
This is a full-time on-site role for a Client Relationship Manager at Business Show Media Ltd in Bristol. You will be responsible for managing and developing client relationships and ensuring client satisfaction. You will also collaborate with operations, marketing and sales to deliver excellent customer service and assist in organising and coordinating events.
Responsibilities include:
- Introductory video call meetings to onboard new exhibitors
- Daily communication with clients/exhibitors over the phone and via email
- Ensuring exhibitors adhere to submission deadlines for documents and media and that invoices are paid on time
- Management of the exhibitor portal
- On-site support to the operations department at exhibitions, depending on the size of the event
Required Skills & Experience:
- Previous experience in client relationship management or account management
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Ability to build and maintain strong relationships with clients
- Knowledge of the business events industry is beneficial but not required
Salary:
- £26,000
Additional pay:
- Bonus pay structure - up to £6,000 per year
Benefits:
- Additional annual leave over Christmas
- Regular team events and social activities
- Company pension
- Gym membership
- Department
- Operational Account Management
- Role
- Account Manager
- Locations
- Bristol Head Office
About Business Show Media Ltd
Originally launched as a monthly business magazine, we rebranded as Business Show Media after the rise of the internet impacted magazine sales.
In 2000, we pivoted to the events industry, and since then, our events have grown from 1,000 visitors and 150 exhibitors to 25,000 visitors and 750 exhibitors. We've hosted influential speakers like Steven Bartlett and Lord Sugar.
Today, we operate globally with events in cities such as Singapore, Las Vegas, Miami, and Sydney. Our portfolio includes The Business Show World Series and sister events like The International Franchise Show, Retrain Expo, Going Global Live, and White Label World Expo.
Our next event, The International Franchise Show, will take place in April 2025 at ExCeL London, offering entrepreneurs a chance to explore franchise opportunities. Claim your free ticket now!
For over 23 years, our events have connected thousands of business owners and entrepreneurs with valuable knowledge and insights, across major locations including London, Asia, Los Angeles, Miami, and Australia.
Account Manager
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